Jacada
Jacada

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How many total agents do you have across all of your contact centers? *
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If there is an identified project, which of the following best describes the project? (Choose all that apply)*
Unified Desktop
CRM Implementation
VOIP
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Free Video Case Study Demo!

Watch this video to learn about:
  • Simplified desktop solutions and the positive impact on the contact center (real-life examples)
  • Automated call flows and reduced desktop complexity
  • Call handle time reductions of nearly 33% on average
JACADA

Jacada is a leading global provider of unified service desktop and process optimization solutions that simplify and automate customer service processes. By bridging disconnected systems into a single, "intelligent" workspace, Jacada solutions create greater operational efficiency and increase agent and customer satisfaction.